With ROUGE TRAVEL it is all quite simple. To book accommodation in Marrakech, an 50% deposit is required upon time of booking. This deposit is non-refundable. To book an excursion - full payment is required upon time of booking - this is also non-refundable. Booking a package (a combination of a hostel stay and trip(s) requires full payment at the time of booking. For cancellations made 7 days prior to arrival there is a 50% refund. Remaining balances are due upon arrival in cash or card depending on the facilities at your chosen accommodation. Cancellation conditions are also dependent upon your accommodation policies. SO PLEASE READ CAREFULLY! We do not store card details or pass them on to 3rd parties.